1.PARTIES AND SUBJECT

The subject of this Preliminary Information Form is to inform the person who will purchase products from KEIKEI TEKSTIL VE CLOTHING INDUSTRY AND TRADE JOINT STOCK COMPANY ("Seller") located at the address “Dolapdere Road Küçükbayır St. 119/A Şişli/İstanbul” and the website https://www.keikei.com/ (“Website”) belonging to the Seller ( “Buyer”) in accordance with the provisions of the Law No. 6502 on Consumer Protection Law and the Regulation on Distance Contracts, regarding the Distance Sales Agreement (“Contract”).

The Buyer accepts in advance that he/she has been informed by the Seller with this Preliminary Information Form before accepting the distance contract or any corresponding offer.

2.SELLER INFORMATIONS

COMPANY NAME:

KEIKEI TEKSTIL VE CLOTHING INDUSTRY AND TRADE JOINT STOCK

COMPANY ADDRESS:

Ergenekon District Dolapdere Road Küçükbayır St. 119/A Şişli/İstanbul

CENTRAL REGİSTRY SYSTEM NUMBER:

0542060314900001

PHONE:

+90 850 259 1441

E-MAİL:

[email protected]

REGISTERED E-MAİL:

[email protected]

CONTRACTUAL CARGO COMPANY:

YURTİÇİ KARGO

Electronic contact information to which the Seller is a member of the Chamber of Commerce (ITO-Istanbul Chamber of Commerce) and the ITO's professional code of conduct (Telephone: 444 0 486, www.ito.org.tr)

3.RIGHT OF WITHDRAWAL

3.1. The BUYER may use the right of withdrawal granted to him pursuant to the relevant legislation, within 14 (fourteen) days from the delivery of the product/products subject to the Contract to himself or to the person at the notified address. In order for the BUYER to exercise its right of withdrawal; • Having the title of "Consumer" as defined within the scope of Law No. 6502, • Notifying the SELLER within the legal period, • The product/products are not products for which the right of withdrawal specified in the Law on the Protection of the Consumer No. 6502 and the Regulation on Distance Contracts published in the Official Gazette dated 27.11.2014 cannot be exercised, • Except for customary use, the product has not suffered any damage that would prevent it from being offered for resale, • The return form of the product, the invoice, the original box of the products to be returned, the packaging, if any, the standard accessories, parts and all attachments are delivered with the product completely and undamaged, and it has not been used in this way, • The products should not be opened / used, the inner and outer labels should not be removed.

3.2. In order for the right of withdrawal to be exercised, this right is exercised to the Seller within this period you may send; • Seller's "Dolapdere Cd. Kucukbayir Sk. 119/A Şişli/İstanbul” by registered mail, fax or return request form, in writing or • E-mail to e-mail address [email protected] .

3.3. It is obligatory to send the goods back to the Seller's delivery address specified in Article 3.2 or to the person authorized by the Seller, via the shipping company that the Seller has contracted, within ten (10) days from the receipt of the withdrawal notification to the Seller. In case the goods are sent back through the courier companies with which the Seller has an agreement, the Buyer shall not be held responsible for the costs of the return. Otherwise, the Buyer has to pay the shipping costs.

3.4. When the buyer uses his right of withdrawal; (i) The invoice of the product(*) delivered to the Buyer or the person designated by the Buyer as the person to be delivered, (ii) The Seller via Yurtiçi Cargo, which is the contracted shipping company of the Seller, within ten (10) days from the notification of the right of withdrawal of the products to be returned in full and undamaged, together with the box, packaging, attachments, if any, accessories, warranty certificate, user manual and other documents. will send to (*)If the Buyer is a natural or legal person acting for commercial or professional purposes and/or the invoice of the product subject to the Contract is issued on behalf of the Buyer acting for commercial or professional purposes, to return the product for faulty and other reasons, excluding the Buyer's consumer rights. If the product is requested, it must be sent with the return invoice to be issued when returning the product. (In case the Buyer is a natural or legal person acting for commercial or professional purposes and/or the invoice for the product subject to the Contract is issued on behalf of the Buyer acting for commercial or professional purposes; the Buyer cannot benefit from the provisions and consumer rights and opportunities to the consumers regulated in this Agreement and the law.)

3.5. If the BUYER does not send the products back to the product return address within 10 (ten) days from the date on which the BUYER has made the notification regarding the use of his right of withdrawal, the SELLER will not refund the price, and if it has been done, it may be requested back with interest and other costs.

3.6. If the BUYER requests a refund for payments made by credit card, she accepts, declares and undertakes that the refund will not be made in cash. In case the right of withdrawal is exercised, the price and shipping costs of the product/products are returned to the BUYER within 14 (fourteen) days from the date on which the right of withdrawal of the product/products reaches the SELLER, in accordance with the payment instrument used by the BUYER. Refunds to the credit card are made within the framework of the banks' current refund procedures. In this context, in cases where payment in installments is in question, the refund is made within the framework of the current procedures of the banks. In the event that the SELLER is unable to return due to the fact that the BUYER's credit card has been canceled/changed and/or inoperable for any reason, the BUYER is obliged to receive the money by applying in writing to the SELLER together with the documents received from the relevant bank. In such a case, the BUYER cannot claim any delay loss, interest or similar claims from the SELLER under any name whatsoever.

3.7. The shipping cost of the products sent to the Seller without a notice of withdrawal shall be borne by the BUYER. In this case, the buyer knows and accepts that he will pay the shipping fee.

3.8. Sıtuatıons Which The Right Of Wıthdrawal Cannot Be Used

3.8.1. In line with the demands of the BUYER before the order, the BUYER cannot use the right of withdrawal for the product/products that have gained personal qualities by making modifications, changes or additions, and for the products that are not suitable for return due to their nature.

3.8.2. The BUYER cannot use the right of withdrawal for these products, unless the product is damaged in a way that prevents it from being offered for resale, other than the usual use. It is considered that there is a damage that will prevent it from being offered for sale, especially in the following cases; • If the brands, logos and/or labels that are integral to the products are removed and damaged, • From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Especially swimwear, bikini, pareo, crop top products that are not suitable for health and hygiene and come into direct contact with the body, • Regardless of whether the products are small or small in any part of them; the existence of tearing, burning, smelling, breaking, harming, spoiling, • The products have lost their qualities and features, even partially, or they have lost their new/clean qualities necessary for resale.

3.8.3. Returns of products used outside of the trial are not accepted. No labels can be removed by hanging, affixing or otherwise on the products for which the right of withdrawal will be exercised. In any way, the label on it is ripped, torn, teared, etc. Returns of products that have been tampered with are not accepted.

3.8.4. Returns of washed products are not accepted. The return of products that have perfume, deodorant or any odor and/or traces/stains on them, worn, torn, tampered with or otherwise damaged, or for which resale is no longer possible, will not be accepted.

4. PRODUCT(S) INFORMATIONS

The total price of the product/products including type and type, quantity, brand/model/color, unit price(s), shipping cost, sales price and taxes are available in the "My Cart" tab. Promises regarding the products on the site may change without notice if they are based on technical reasons or errors.

5. GENERAL PROVISIONS

5.1. The product subject to the contract; In case the SELLER's stock is available and without prejudice to the circumstances in which the performance of the contract is not possible, deliver to the BUYER or persons at the address declared by the BUYER, without exceeding the legal period of 30 (thirty) days, except for the reasons arising from the cargo company, through the transport company with which the SELLER has contracted.

5.2. The SELLER sends and delivers the products through the contracted cargo company. In case this cargo company does not have a branch in the location of the BUYER; The BUYER must receive the product from another close branch of the cargo company notified by the SELLER.

5.3. In general and unless expressly stated otherwise, the delivery costs (shipping fee, etc.) belong to the BUYER. The SELLER may not reflect all or a part of the delivery costs in question to the BUYER, depending on the campaigns it carries out at the time of sale and announced the terms on the Website.

5.4. In the event that the BUYER is not present at the address at the time of delivery of the products and the persons at the address do not accept the delivery, the SELLER shall be deemed to have fulfilled its obligation in this regard. If the product is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered is not present at the address or does not accept the delivery. In these cases, any damages arising from the late delivery of the Product by the BUYER and the expenses incurred due to the fact that the Product has been waiting in the cargo company and/or the cargo is returned to the SELLER shall also belong to the BUYER.

5.5. The BUYER is responsible for checking the Product as soon as it is received, and when he/she detect that the Product is damaged due to cargo or other reasons, the BUYER is under the obligation of not accepting the Product and take a statement down to the cargo company representative. Otherwise, the SELLER shall not be responsible.

5.6. Unless otherwise stipulated in written by the SELLER, the BUYER must have fully paid the sales price in the form of payment preferred by the BUYER before receiving the Product. If for any reason the price of the product/products is not paid or the payment is canceled by the bank, the BUYER accepts, declares and undertakes that the SELLER has the right to abstain from the delivery obligation of the product/products without any liability.

5.7. If it is understood that the SELLER cannot supply the Product subject to the Contract, another good / service of equal quality-price is procured and in this way it shall be deemed to have fulfilled its contractual commitment, on condition that within 3 (three) days from the date of learning of the situation that the seller cannot supply the product, provided that the SELLER informs the BUYER in accordance with the law and obtaining his verbal / written approval. The BUYER is free in all respects whether or not to give the said consent, and in cases where he/she does not give consent, the contractual-legal provisions shall be valid regarding the cancellation of the order (Contract termination)

5.8. The responsibility of carefully protecting the product after delivery belongs to the BUYER. If the right of exchange is to be exercised, the product must not be damaged in such a way as to prevent it from being offered for sale again, and the invoice must be returned. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned to the BUYER.

5.9. If the product cannot be delivered within the legal maximum thirty (30) days due to force majeure or extraordinary circumstances (such as weather opposition, heavy traffic, earthquake, flood, fire) other than normal sales/delivery conditions, the SELLER shall inform the BUYER. In this case, the BUYER has the right of cancel the order, order a similar product or wait until the end of the extraordinary situation.

5.10. In order cancellations and contract terminations, in accordance with the law or contract, if the product price is paid, it is returned to the BUYER within maximum of 14 (fourteen) days. The requirements of the following provisions are reserved. The refund is made in accordance with the payment instrument used by the BUYER in the payment of the Product price to the SELLER. For example, in credit card payments, the refund is made by way of a refund to the BUYER's credit card, and the Product amount is returned to the relevant bank within the same period after the order is canceled by the BUYER; Since the reflection of this amount on the BUYER's accounts after the refund of this amount to the bank is completely related to the bank transaction process, the BUYER accepts in advance that it will not be possible for the SELLER to intervene and take responsibility for possible delays.

5.11. The SELLER has and reserves the right to set off, discount and deduct for the price to be refunded, arising from this Agreement and the law. The BUYER's legal rights are also reserved and available in cases where the Contract is terminated by the BUYER due to the SELLER's failure to perform.

5.12. The BUYER may notify the SELLER in writing about his/her requests and complaints regarding the product and sale, by reaching the SELLER communication channels specified in the 2nd article of this Preliminary Information Form.

5.13. This information form and the Agreement are sent to the e-mail address provided by the BUYER after acceptance. The BUYER can always access and review the aforementioned e-mail by saving and storing it on his device. On the other hand, it is kept in the systems owned by the SELLER for periods in accordance with legal obligations.

5.14. If, for any reason, the product price is not paid or the bank payment is cancelled, after the approval of this Preliminary Information Form and the conclusion of the Contract, until the BUYER pays the product price and informs the SELLER; The SELLER shall abstain from the obligation to deliver the product.

5.15. After this Preliminary Information Form is read and accepted by the Consumer in electronic environment, the stage of establishing a Distance Sales Contract will be started.

6. RESOLUTION OF DISPUTES AND AUTHORIZED JURISDICTION

Any dispute that may arise between the parties is subject to the laws of the Republic of Turkey. In case of disputes that cannot be resolved by mutual agreement of the parties, Provincial and District Consumer Arbitration Committees are authorized within the monetary limits determined-announced every year by the Ministry of Customs and Trade, and in cases exceeding these limits, Consumer Courts are authorized.