BUYER'S OBLIGATION TO CHECK THE PRODUCT:

BUYER, should examine the product subject to the contract before receiving and should not receive the crushed, broken, with torn packaging etc. damaged and defective product or at the time of delivery of the product, the courier must keep a record that the product is damaged. Otherwise; the product has reveiced shall be deemed to have accepted undamaged and intact. BUYER, should protect the product meticulously after receiving.

RIGHT OF WİTHDRAWAL:

1.BUYER; providing that he/she is a consumer; may exercise the right of withdrawal in 14 (fourteen) days from the delivey date to himself/herself or specified adress by him/her, providing that he/she notice the seller via the following communication informations, without assuming legal or criminal liability and showing any reason.

2.BUYER, providing that he/she is a consumer; has the right of withdrawal before receiving the product as well.

3. The costs arising from the use of the right of withdrawal belong to the SELLER.

SELLER’S COMMUNİCATİON İNFORMATİONS FOR NOTICE OF THE RIGHT OF WITHDRAWAL AND RESTITUTION OF PRODUCT/S

KEIKEI Text3ile and Clothing Industry Trade Joint Stock Company
Adress : Dolapdere Caddesi Küçükbayır Sokak 119/A Şişli/İstanbul
Telephone : +90 850 259 14 41
E-mail : [email protected]
Kep Adress : [email protected]
Courier Company: Yurtiçi Kargo
Restitution Code:410975357

DURATION AND EXERCISE OF THE RIGHT OF WITHDRAWAL

1. BUYER, should give written notice to exercise right of withdrawal within 14 (fourteen) days to SELLER via website, registered mail, fax, e-mail or restitution request form.

2. From the date the SELLER receives the notice of right of wirhdrawal, within 10 (ten) days, BUYER should send the product/s with its appurtenance, accesorry, pacakaging, invoice, if there is warranty certificate, user manual and other documents without missing and not damage to SELLER’s adress specified in article three or the person authorized by seller via courier company contracted by the seller. In case the BUYER is institutional, while making ruturn process, it is compulsory to send the product/s with its return invoice prepared by institution. The restitutions of orders with invoices named for institutions shall not be completed without return invoices.

3. In case of the product/s is/are send by contractual courier company, BUYER will not be responsible for the cost of return. In case of the product/s will be returned is sent by courier company has chosen by buyer, BUYER will be responsible for the costs of return.

4. In case of the BUYER does not send the product/s to be delivered to the SELLER to return address from the date BUYER has exercised the right of withdrawal within 10 (ten) days, refund shall not be made by SELLER, if refund has made by SELLER already It can be claimed back with interest and other costs.

TERMS OF THE RIGHT OF WITHDRAWAL:

BUYER can exercise the right of withdrawal granted to him/her in accordance with the relevant legislation within 14 (fourteen) days from the delivery of the product / products subject to the contract to himself/herself or to the person at the address he/she has notified. In order for the BUYER to exercise its right of withdrawal;

Having the title of “Consumer” as defined within the scope of Law No. 6502,

Notifying the SELLER within the legal duration,

The product/products are not products for which the right of withdrawal specified in the Law on the Protection of the Consumer No. 6502 and the Regulation on Distance Contracts published in the Official Gazette dated 27.11.2014 cannot be exercised.

The product should not be damaged in a way that would prevent it from being offered for resale, except for customary use,

The return form of the product/s, the invoice, the original box of the product/s to be returned, the packaging, if any, the standard accessories, parts and all attachments are delivered without missing and damage with the product/s, and it has not been used in this way,

Product/s is/are unopened/unused and that their inner and outer labels are not removed is essential.

CASES THE RIGHT OF WITHDRAWAL CANNOT BE USED:

In line with the demands of the BUYER before the order, the BUYER can not exercise the right of withdrawal for the product/products that has/have gained personal qualities by making modifications, changes or additions and for the products that are not suitable for return due to their nature.

The BUYER can not use the right of withdrawal for these products, if the product has been damaged in a way that will prevent it from being offered for resale, except for customary use. It shall be considered that there is a damage that will prevent it from being offered for sale, especially in the following cases; • If the brand, logo and/or labels that are integral to the products have been removed and damaged. • From the product/s whose protective elements such as packaging, tape, seal, package have been opened after delivery; especially swimwear, bikini, pareo, crop top that are not suitable for health and hygiene and come into direct contact with the body, • Regardless of the fact that the products are few or small in any part of them; the existence of tearing, burning, smelling, breaking, harming, spoiling, • The products have lost their qualities and features, even partially, or they have lost their new/clean qualities necessary for resale.

Returns of product/s used except of the trial shall not be accepted. No labels can be removed by hanging, affixing or otherwise on the products for which the right of withdrawal will be exercised. The return of products whose labels have been removed, torn, ripped or defaced in any way will not be accepted.

Returns of washed product/s shall not accepted. The return of products that have perfume, deodorant or any odor and/or traces/stains on them, worn, torn, tampered with or otherwise damaged, or for which resale is no longer possible, will not be accepted.

REFUND

1.SELLER, shall examine whether the returned documents and products are comlete, undamaged and whether the withhdrawal conditions are fulfilled, including whether the right of withdrawal is used in accordance with the legal legislation, within 10 days from the receipt of the withdrawal notice and will notify the BUYER.

2.In case of in evaluation of the product, documents and other conditions, if it is determined that the right of withdrawal is not in accordance with the legislation and the conditions in this situation, the product/s are returned to the BUYER with its justification. In this state shipping cost belongs the BUYER.

3. If the BUYER requests a refund for payments made by credit card, he/she accepts, declares and undertakes that the refund will not be made in cash. In case the right of withdrawal is exercised, the price and shipping costs of the product/s are returned to the BUYER within 14 (fourteen) days from the date on which the right of withdrawal of the product/products reaches the SELLER, in accordance with the payment instrument used by the BUYER.

4. If it is determined that the right of withdrawal is used in accordance with the legislation, the order will be canceled as soon as possible and the paid amount will be returned to the credit card or account, depending on the payment method. Refunds to credit cards are made within the framework of bank’s current refund procedures. In this context, in cases where payment in installments are in question, the refund is made within the framework of the current procedures of the banks. In the event that the SELLER can not return due to the fact that the BUYER's credit card has been canceled/changed and/or inoperable for any reason, the BUYER is obliged to receive the money by applying in writing to the SELLER together with the documents received from the relevant bank. In such a case, the BUYER can not claim any delay loss, interest or similar claims from the SELLER under any name whatsoever.

5. In case of the campaign limit amount regulated by the SELLER falls below the campaign limit due to the exercise of the right of withdrawal, the discount amount utilized within the scope of the campaign is canceled and the SELLER has the right to deduct this amount from the price it will return to the BUYER or to demand it separately.