CUSTOMER AND VISITOR LIGHTING TEXT
DISCLOSURE TEXT REGARDING THE PROCESSING OF PERSONAL DATA OF OUR WEBSITE VISITORS AND E-COMMERCE CUSTOMERS
Dear Customer;
Your personal data may be processed as explained below by Keikei Tekstil Ve Giyim Sanayi Ticaret Anonim Şirketi (‘’[KEİKEİ]’’ or the “Company”) as the data controller in accordance with the Personal Data Protection Law No. 6698.
Methods and Legal Grounds for Collecting Personal Data:
The Company obtains personal data directly from the customer and from data learned through payment tools by recording the information you share during your purchases or membership transactions on the Site, or information you share for purchases without becoming a member, as well as data obtained from the use of your fixed/mobile internet and communication devices and/or mobile applications in various environments and locations, all types of membership, purchases, collections, deliveries, and related transactions on the Site, survey completions, registrations, and behavioral transactions in our systems, and records related to return processes in the relevant documents. Your personal data;
is processed for the establishment and performance of the contract, such as requesting your delivery address for the shipment of the products you purchase, obtaining your first and last name for correct delivery, and obtaining your ID and password information within the scope of the membership agreement, as the processing of data is necessary for these purposes,
for the issuance and reporting of invoices for the products sold within the scope of the Tax Procedure Law and other legislation, and for your bank account information to be provided for returns so that you can effectively exercise your right of withdrawal and other rights under the Consumer Protection Law and related legislation, as expressly provided by laws and to fulfill legal obligations,
for data such as cookies collected for Site security, based on the legitimate interest of the data controller, to ensure your access,
and for advertising and other optional cookies to offer you a better experience and carry out marketing activities, is processed based on the legal grounds of explicit consent.
Data Categories and Types That May Be Processed at Different Stages
Identity : First and Last Name(**)(*), Company Name (Optional) (*), Gender(****), Date of Birth(****),
Contact : Phone number(*), City(*), District/Neighborhood(*), Street Address(*), Postal Code(*), Email address(**)(*), Country (*), Location (****)
Customer Transaction : Username(**), Purchase history information, Purchased product/service information, Order information, Membership ID-Password Information(**), Delivery address, Your Site usage information, Your cookie records, Order Note(*)
Finance : Bank/credit card information(***), Billing address and other billing information, (***)Bank account information
*Your relevant personal data is obtained as a result of you filling it out during the payment stage when you make a purchase from our website.
** Your relevant personal data is processed when you become a member of the site.
*** Your credit/bank card information is not recorded or processed by our company during the purchase stage; it is processed only if you share it with us in accordance with your return requests.
**** It is processed only if you optionally add it later from the My Personal Information page.
The personal data specified in the table indicates your personal data that may be processed within the scope of ordinary activities, and your personal data may also be processed within the scope of exceptional transactions in the context of this Disclosure Text.
Purposes of Processing Personal Data
Your personal data is processed for the purposes of establishing and performing the membership agreement, creating and tracking customer records, establishing and performing the sales contract, issuing and transmitting invoices, protecting the customer's interests in sales and after-sales services, especially the shipment of first and replacement products by cargo, carrying out the product return process including the refund of the price, providing convenience to the customer in their future transactions, tracking requests and complaints, ensuring business continuity and the continuity of operations, carrying out marketing and analysis studies, carrying out activities aimed at customer satisfaction, informing customers who have given permission within the scope of the Regulation on Commercial Communication and Commercial Electronic Messages so that they can benefit from campaigns – discounts, etc., planning information security processes, auditing and implementation, informing authorized persons, institutions, and organizations, and establishing and managing the information technology infrastructure.
Transfer of Personal Data
Your personal data may be transferred to third parties, including our shareholders, business partners, subsidiaries and their shareholders, the Company's domestic service providers, marketing/advertising/analysis service providers, database and server service providers, Site usage monitoring service providers, email server service providers, e-invoice and e-archive invoice service providers, electronic message intermediary service providers, cargo and courier companies, banks and electronic payment institutions, legal and financial advisory service providers, independent audit service providers, archiving service providers, business partners and service providers that provide or operate our IT infrastructure, legally authorized public institutions and private persons or organizations with whom we have a special business partnership, and third parties,
Additionally;
with experts, law firms, and auditing firms for inspection and situation assessment activities, with public institutions, insurance companies, social assistance support funds, and business consultants for the fulfillment of regulatory and contractual obligations,
with authorized administrative and inspection boards and/or other authorized regulatory institutions and organizations,
and with administrative authorities, judicial authorities, or relevant law enforcement agencies for the resolution of legal disputes or upon request in accordance with the relevant legislation, limited to the purposes specified in this disclosure text, and may be processed domestically or abroad.
Rights of the Data Subject
As a person whose personal data is processed, you may contact us at kvkk@keikei.co.tr to exercise your rights under Article 11 of the Law, which regulates the rights of the data subject (learning that your personal data is being processed, requesting information about the processing, learning whether the processing is in accordance with the purpose, knowing the persons to whom the data is transferred, requesting the correction of incomplete or incorrect processing, requesting deletion or destruction, requesting that all automatic processing be reported to third parties, objecting to analysis, and requesting compensation for damages), in accordance with the Communiqué on the Procedures and Principles Regarding Applications to the Data Controller, or fill out the “Application Form” located at www.keikei.com;
you may bring it in person to the Dolapdere Cd. Küçükbayır Sk. 119/A Şişli / Istanbul address,
send it to the specified address with a wet signature via notary,
or send it to keikei@hs01.kep.tr with a secure electronic or mobile signature, or through your registered electronic mail address or the electronic email address registered in our system.
The application must include your name, surname, T.C. identity number for Turkish Republic citizens, nationality, passport number, or identity number if any, place of residence or business address for notification purposes, electronic mail address for notification purposes if any, phone and fax number, and the subject of the request.
If the response to your application is provided in writing, no fee will be charged for the first ten pages. A processing fee of 1 Turkish Lira may be charged for each page over ten pages. If the response to the application is provided on a recording medium such as a CD or flash drive, the Company may charge you for the cost of the recording medium.