By completing the membership form in the “Sign Up/Log In” section located at the top right of our website, you can sign up for free and start shopping quickly and securely right away.

You can also shop on http://keikei.com without creating an account. After adding your favorite products to your cart, you can complete your purchase by entering your email address in the `Continue without an account` section.

After logging in with your username and password, you can update your membership information in the “My Account” section.

If you forget your password, click the “Forgot Password” link in the member login section. Enter the email address you provided when signing up in the box on the page. To change your password, you can easily create a new one using the link sent to your email address.

You can shop on keikei.com using a credit card or debit card. Within SSL (Secure Socket Layer) security, no one but you can view or access your credit card number. The moment you enter your credit card number, the information associated with your card is encrypted and sent to your bank. It is not possible for third parties, including our company, to view or access your information. Your card information is shared only between you and your bank.

You can pay for your orders using a credit card or debit card.

We do not offer a cash on delivery option.

When shopping at keikei.com, you can make installment purchases with Yapıkredi, İş Bankası, and Garanti credit cards.

Once your order is confirmed, an informational email will be sent to the email address registered in our system. You can also log in to keikei.com and track your order details in the “My Account” section.

Once you have created your cart and completed the payment step, you cannot add or remove products from your order, change the color or size, or change the payment method. If you need to make a change to your order, you can either return the products after they have been delivered or, if your order has not yet been invoiced, request a cancellation through our customer service and place a new order.

Because we consider both you and our other customers, items selected and added to the cart on keikei.com are not reserved. Your item(s) may be purchased by another member if the checkout process is not completed.

The products you purchase from keikei.com are delivered via Yurtiçi Kargo.

Shipping is free on all products you purchase.

You can check your shipment status by logging in to keikei.com and visiting the ‘My Account/My Orders’ section.

Once your order has been handed over to the courier, an informational email containing the tracking number will be sent to the email address registered in our system.

Orders are shipped within 3 business days of the purchase date at the latest. Saturdays, Sundays, and public holidays are not included in business days. Delivery delays may occur in Pareola.